One platform connecting every physical location, warehouse, POS terminal, and B2B buyer portal — with real-time inventory, ERP integration, and a 99.9% uptime SLA. Built for operators who outgrew point solutions.
From multi-site POS to full B2B ordering portals, here are the capabilities that define the AUSPOS Enterprise Suite.
Deploy unlimited POS terminals across every physical location — all sharing a single live inventory. Assign cashiers, manage shifts, and report per-terminal or per-site.
Manage stock across unlimited warehouses, retail locations, and distribution centres from a single control panel. Real-time visibility into every bin, bay, and SKU.
Give every trade buyer their own branded portal with personalised pricing, credit terms, and order history. Automate approvals, bulk ordering, and fulfilment — with zero manual intervention.
AUSPOS integrates bidirectionally with your existing ERP and accounting platforms. Orders flow in, invoices flow out — with field-mapping documentation, sandbox testing, and full change-log visibility. No manual re-keying, no reconciliation headaches.
ISO 27001-aligned controls, AES-256 encryption at rest, SSL/TLS in transit, role-based access (RBAC), full audit logging, and GDPR/APP-compliant data processing.
Operate multiple brands, entities, or reseller instances from a single AUSPOS deployment. Separate catalogues, storefronts, pricing, and P&L reporting per brand.
Feed live AUSPOS data into Power BI, Tableau, or Looker. Schedule executive reports, build custom KPI dashboards, and surface insights that drive decisions — not just downloads.
Every enterprise engagement follows a structured delivery process with defined milestones, documented outputs, and a dedicated implementation team — so you know exactly what happens next.
Our enterprise SLA isn't fine print — it's a commitment. Every issue tier has a defined response time, owner, and resolution process.
SLA coverage applies to AUSPOS platform components. Third-party ERP or gateway outages are excluded. Enhancement requests are evaluated against the product roadmap on a scheduled basis.
AUSPOS runs on AWS multi-region infrastructure with AES-256 encryption, automated daily backups, and continuous availability monitoring — so your business never stops.
SSL/TLS encryption in transit, AES-256 at rest, RBAC permission matrix, IP whitelisting, MFA enforcement, and immutable audit logging on every transaction.
Hosted on AWS with regional infrastructure for AU, EU, and APAC. Automated daily backups, defined RTO/RPO targets, and 99.9% uptime contractual commitment.
REST and SOAP API endpoints with full documentation, sandbox environment, and bi-directional data sync. Built for enterprise IT teams and system integrators.
All scope expansions go through a documented change order process. Custom features are assessed for platform compatibility, risk, and development feasibility before commitment — protecting both parties.
We don't just deploy software — we run a structured governance programme that keeps your platform aligned with your business as it grows.
Scheduled QBR sessions covering system performance, SLA adherence, roadmap alignment, scalability planning, and infrastructure capacity reviews with your leadership team.
AUSPOS maintains infrastructure security. Customers are responsible for endpoint security, strong credential policies, MFA enforcement, and their own regulatory compliance obligations (PCI-DSS, sector-specific).
Infrastructure usage audits, system performance reports, and uptime summaries provided quarterly. Executive-ready dashboards available on request.
Implementation timelines are contingent on customer cooperation. AUSPOS is not liable for third-party ERP constraints or inaccurate data provided. Aggregate liability is capped per the Master Service Agreement terms.
Every enterprise deployment includes structured training tailored by role — from executive overview to warehouse floor operations. Your team will be fully operational from day one.
Strategic platform orientation for C-suite and department heads. Covers platform capabilities, reporting dashboards, KPI visibility, and governance model. Typically 2 hours.
Deep-dive technical sessions for system administrators. Configuration management, RBAC setup, user provisioning, integration monitoring, and escalation procedures.
Hands-on training for warehouse managers and stock controllers. Covers receiving, putaway, picks, transfers, stock-takes, and replenishment workflows within AUSPOS.
Practical training for frontline staff. Covers transaction processing, refunds, discounts, shift management, hardware peripherals, and end-of-day procedures. Role-play scenarios included.
Onboarding materials and training guides for your trade buyers — covering portal login, order placement, reordering, invoice access, and approval submission flows.
All training sessions recorded and added to your private knowledge library. Self-serve onboarding for new hires, role changes, and refresher training — available 24/7.
We believe in total transparency about enterprise scope. Here's a clear breakdown of what AUSPOS Enterprise covers and where customer responsibilities begin.
| Scope Area | AUSPOS Enterprise | Customer Responsibility |
|---|---|---|
| Commerce Operations | ||
| Multi-site POS deployment & transaction processing | ✓ Included | Hardware & connectivity |
| Multi-warehouse inventory tracking & transfers | ✓ Included | Data accuracy & input |
| B2B buyer portal & online ordering | ✓ Included | Buyer onboarding comms |
| B2C eCommerce storefront (if contracted) | ✓ Included | Product content & images |
| Contract & tiered pricing configuration | ✓ Included | Pricing decisions |
| Integration & Data | ||
| ERP field mapping & integration process | ✓ Included | ERP access & cooperation |
| API documentation & sandbox environment | ✓ Included | — |
| Data migration from legacy systems | ✓ Included | Data quality & validation |
| Financial accounting modules | Not included | Via ERP integration only |
| Security & Compliance | ||
| Platform infrastructure security (AWS) | ✓ Included | — |
| RBAC, audit logging & access controls | ✓ Included | User provisioning |
| Endpoint security & device management | Not included | ✓ Customer |
| Regulatory compliance (PCI-DSS, sector) | Not included | ✓ Customer |
| Training & Support | ||
| All 6 training tracks (incl. recordings library) | ✓ Included | — |
| Dedicated account manager | ✓ Included | — |
| Additional custom training sessions | Available (billed) | — |
| Custom feature development | Subject to CR process | Change order required |
Book a technical discovery session with our enterprise team. We'll review your current stack, map your integration requirements, and deliver a scoped proposal — within 5 business days.