Frequently Asked Questions
What business is AUSPOS ideal for?
AUSPOS is perfect for wholesalers, retailers, and distributors who manage inventory, process sales, and want to grow across both B2B and B2C markets—whether online, in-store, or both.
What modules are included in AUSPOS?
AUSPOS includes Inventory Management, Point of Sale (POS), B2B & B2C eCommerce, CRM, Quotation Tools, Analytics, and Marketing—everything you need to run and grow your business in one system.
is AUSPOS suitable for both B2B and B2C?
Yes, AUSPOS is built for both B2B and B2C. You can manage wholesale orders, retail sales, custom pricing, and customer-specific catalogs—all from one platform.
What can AUSPOS do for my retail, B2B, and online business?
AUSPOS helps you run in-store POS, manage inventory, sell online, and handle B2B orders—all in one system. Whether you’re growing your retail shop or expanding online, it gives you the right tools to simplify daily work and scale confidently.
Can I manage online and in-store sales together?
Yes, AUSPOS unifies your online store and in-store POS, so all sales, inventory, and customer data stay synced in one place—no double handling.
What Point of Sale (POS) features does AUSPOS offer?
AUSPOS offers a fast, easy-to-use POS system with barcode scanning, touch-screen support, split payments, real-time stock updates, and customer profiles—all designed for smooth in-store checkout.
Does AUSPOS support multi-location inventory?
Yes, AUSPOS lets you track, transfer, and manage inventory across multiple stores or warehouses—all in real time from a single dashboard.
What are the eCommerce capabilities (B2B storefront, B2C store, catalog)?
AUSPOS gives you a ready-to-use B2B and B2C web store with custom catalogs, quote requests, bulk ordering, and mobile-friendly design—fully synced with your inventory and sales.
Can customers request quotes and manage their orders online?
Yes, customers can easily request quotes, view order history, track deliveries, and manage invoices through a self-service online portal—saving time for both sides.
Is there a built-in CRM for managing customers?
Yes, AUSPOS includes a built-in CRM to track customer interactions, segment buyers, manage loyalty, and run targeted campaigns—all from one place.
What marketing tools are built into AUSPOS?
AUSPOS includes email marketing, printable graphic brochures, and catalogs—saving you design costs. It also supports full Google SEO and integrates with advanced Google Enhanced Ecommerce tools to boost online visibility and sales.
Can AUSPOS migrate data from my old system?
Yes, our team helps you migrate products, customers, and order history from your old system to AUSPOS smoothly.
What is the deployment process like?
We begin with a discovery meeting to understand your business, then configure AUSPOS to fit your needs. After contracts are confirmed, our team completes setup and success training—getting you live within weeks.
Are customisations and integrations available?
What is the pricing model of AUSPOS?
Every business is unique, so pricing depends on your inventory size, features, and setup needs. After our onboarding discussions, we’ll provide a clear, tailored quote that fits your goals and budget.
What kind of ROI can I expect by switching to AUSPOS?
AUSPOS helps modernize your operations, reduce manual errors, save time, boost marketing, and expand your reach—making your business more professional and efficient. The value goes beyond dollar returns—it’s about smarter growth and long-term success.
How do I get started or request a demo?
Simply contact us at 1300 384 002 or email [email protected]. Our team will arrange a personalised demo and walk you through how AUSPOS can fit your business needs.