Features

Unified B2B & B2C Platform

Seamlessly manage all your business and consumer interactions in one powerful platform.

Customer Hub

Manage both B2B and B2C customers within one platform, providing personalised experiences tailored to their needs.

Pricing Catalogs

Provide personalised pricing and product catalogs tailored to specific customer segments, enhancing their shopping experience.

Quick Ordering

Seamlessly integrate complex B2B ordering workflows with intuitive B2C shopping experiences for a unified platform.

Centralized Data

Centralized customer and transaction data for consistency across channels. Scale effortlessly with reliable performance and infrastructure.

Benefits to Business

Reduce the need for multiple platforms by managing B2B and B2C operations together.

Provide a personalized experience for different customer segments, enhancing satisfaction and loyalty.

Ensure a consistent brand experience across all touchpoints.

Easily scale operations as your business grows, with features designed to support both small and large enterprises.

USe Case

A wholesaler offering both bulk orders to business clients and individual sales to retail customers can manage all transactions, pricing, and customer interactions through a single platform. This unified approach simplifies operations and enhances customer service, leading to increased sales and customer retention.

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Integrated Back Office Suite

Streamline your business operations with an all-in-one back office management system.

Orders Management

Efficiently manage orders, track inventory levels, and automate reordering processes.

Receivables & Payables

Seamlessly integrate accounting, billing, and invoicing processes to ensure accurate financial management.

Inventory Control

Coordinate multiple warehouses, track stock movements, and optimize storage solutions.

100’s of Controls

Oversee staff schedules, roles, and performance from a centralized dashboard.

Benefits to Business

Reduce manual tasks and streamline daily operations, saving time and reducing errors.

Manage all back office functions from one platform, improving coordination and visibility.

Adapt to business growth with flexible tools that can handle increasing complexity and volume.

Automated processes minimize human error and ensure consistency across operations.

USe Case

A growing eCommerce business with multiple warehouses and a large product catalog can use the Integrated Back Office Suite to manage inventory, track orders, and coordinate staff across locations. This reduces operational bottlenecks and improves overall efficiency.

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Smart Customer Portal

Empower your customers with a self-service portal that enhances their shopping experience.

Self Serve

Customers can manage their profiles, view order history, and track shipments.

Business Suite

Ensure customer data is protected with secure login options and privacy controls.

Benefits to Business

Provide a convenient, self-service experience that meets customer expectations.

Allow customers to resolve common issues on their own, freeing up your support team for more complex inquiries.

Encourage repeat purchases and brand loyalty through integrated rewards and personalized offers.

Gain valuable insights into customer behavior through portal interactions.

USe Case

Gain valuable insights into customer behavior through portal interactions.

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Interactive Storefront Website

Create an engaging shopping experience with an interactive and visually stunning storefront.

Responsive Design

Ensure a seamless experience across all devices, from desktops to mobile phones.

Rich Media Support

Integrate videos, high-resolution images, and 360-degree product views to enhance product presentations.

Reviews & Ratings

Build trust with customer reviews and star ratings directly on product pages.

Product Recommendations

Use AI-driven tools to suggest products based on customer behaviour and preferences.

Benefits to Business

Attract and retain customers with a visually appealing and interactive shopping environment.

Increase sales with features like personalized recommendations and detailed product displays.

Maintain a consistent brand image across all digital touchpoints with customizable design options.

Capture mobile shoppers with a fully responsive and optimized website experience.

USe Case

A fashion retailer creates a visually dynamic online store with 360-degree views of clothing items, video demonstrations, and personalized product recommendations, resulting in increased customer engagement and higher sales conversions.

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Robust Customer Relationship Management (CRM)

Build stronger relationships with a CRM system that drives customer loyalty and sales growth.

Unified Profiles

Track customer interactions, purchase history, and preferences in a single profile.

Marketing Campaigns

Launch targeted email campaigns and promotions based on customer behavior.

Customer Segmentation

Segment customers by demographics, purchase history, and engagement for personalized outreach.

Sales Management

Track leads, opportunities, and sales activities to maximize conversion rates.

Benefits to Business

Strengthen relationships by understanding customer needs and delivering personalized experiences.

Boost sales through targeted campaigns and efficient lead management.

Leverage customer data to make informed marketing and sales decisions.

Centralize customer management to reduce manual work and improve efficiency.

USe Case

A tech company uses the CRM module to manage its sales pipeline and launch targeted email campaigns, leading to increased conversion rates and stronger customer loyalty.

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Powerful Data Capabilities

Unlock the potential of your data with advanced analytics and reporting tools.

 

Advanced Analytics

Analyze large datasets to uncover trends, patterns, and actionable insights.

Customizable Dashboards

Create personalized dashboards to monitor key performance indicators (KPIs).

Data Integration

Seamlessly integrate data from multiple sources for a comprehensive view of your business.

Predictive Analytics

Use machine learning algorithms to forecast trends and make data-driven decisions.

Benefits to Business

Make strategic decisions based on accurate, up-to-date data insights.

Streamline operations by identifying inefficiencies and optimizing processes.

Stay ahead of the competition with predictive insights and trend analysis.

Leverage data to drive growth strategies and improve overall business performance.

USe Case

A retail chain uses the Powerful Data Capabilities module to analyze sales data across all stores, identifying top-performing products and optimizing inventory levels based on predictive analytics, resulting in increased profitability.

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Real-Time Performance Analytics

Stay ahead with instant insights into your business performance.

Instant Alerts

Receive notifications for critical events, such as low stock levels or sales spikes.

Interactive Reports

Generate interactive reports that allow you to drill down into specific data points.

Performance Benchmarking

Compare current performance against historical data and industry benchmarks.

Benefits to Business

Act on real-time data to make timely adjustments and capitalize on opportunities.

Stay flexible and responsive to changes in the market or within your business.

Make decisions based on the most current data, reducing risks and enhancing outcomes.

Identify and address issues as they arise, minimizing disruptions.

USe Case

An eCommerce business monitors real-time sales data during a major promotion, allowing them to adjust marketing efforts on the fly and optimize inventory to meet demand, resulting in higher sales and customer satisfaction.

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Advanced Point of Sale System

Revolutionize your retail operations with an advanced, integrated POS system.

Real-Time Inventory

Keep inventory levels accurate with automatic synchronization between sales and stock.

Benefits to Business

Speed up transactions and reduce wait times with a streamlined POS system.

Maintain accurate inventory levels to prevent stockouts or overstocking.

Provide a smooth and secure checkout process, enhancing customer satisfaction.

Easily expand your operations with a POS system that grows with your business.

USe Case

A retail chain with multiple locations uses the Advanced POS System to ensure real-time inventory synchronization across all stores, improving stock management and providing a consistent shopping experience for customers.

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Multi-Location Inventory Management

Keep your inventory in check, no matter how many locations you have.

Centralized Inventory

Manage inventory across multiple warehouses and retail locations from a single platform.

Real-Time Stock Updates

Automatically update stock levels across all locations as sales and returns are processed.

Automated Reordering

Set automatic reordering triggers to prevent stockouts and ensure product availability.

Benefits to Business

Ensure the right products are in the right place at the right time, reducing stockouts and overstock.

Streamline inventory management across multiple locations, reducing manual tasks and errors.

Gain a clear view of inventory levels and movements across all locations, enabling better decision-making.

Ensure products are always available where customers need them, improving service levels.

USe Case

A large retailer uses the Multi-Location Inventory Management module to efficiently manage stock across several warehouses and stores, ensuring that popular products are always in stock where they are needed most, leading to increased sales and customer satisfaction.

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Tiered Pricing and Promotions

Maximize your sales potential with flexible pricing and targeted promotions.

Tiered Pricing

Create multiple pricing levels based on customer segments or purchase volumes.

Targeted Promotions

Design promotions tailored to specific customer groups or buying behaviors.

Automated Discounts

Set up automated discounts for bulk purchases, loyalty members, or promotional periods.

Sales Boosters

Increase average order value with intelligent cross-sell and upsell suggestions.

Benefits to Business

Boost sales by offering personalized pricing and promotions that resonate with your customers.

Reward loyal customers with special pricing and exclusive promotions, encouraging repeat business.

Use targeted pricing strategies to maximize profitability across different customer segments.

Easily manage complex pricing structures and promotions from a single platform.

USe Case

A wholesaler uses the Tiered Pricing and Promotions module to offer bulk purchase discounts to B2B customers while running targeted promotions for retail customers, resulting in increased sales and customer satisfaction across both segments.

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Interactive Brochures & Quotations

Impress your customers with engaging brochures and accurate quotations.

Brochure Builder

Design interactive, multimedia-rich brochures that capture your brand’s essence.

Quote Templates

Generate detailed, professional quotations tailored to customer needs.

Interactive Features

Include videos, images, and links within brochures and quotations for an engaging customer experience.

Benefits to Business

Capture customer attention with visually appealing, interactive content.

  • Present your business as polished and organized with high-quality brochures and quotations.

Reduce errors and ensure customers receive accurate quotes that align with current pricing.

Improve your chances of closing deals by providing clear, comprehensive quotations.

USe Case

A B2B company uses the Interactive Brochures & Quotations module to create customized brochures that highlight their products and services, along with tailored quotations that reflect current discounts, leading to higher engagement and more closed deals.

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Seamless Order Integration with BOPIS

Bridge the gap between online shopping and in-store convenience.

Real-Time Order Syncing

Automatically sync online orders with in-store inventory for accurate availability.

Flexible Pickup Options

Offer customers the convenience of buying online and picking up in-store (BOPIS).

Instant Notifications

Keep customers informed with real-time updates on order status and pickup readiness.

Integrated Returns & Exchanges

Streamline the return process by allowing customers to return online purchases in-store.

Benefits to Business

Provide a convenient shopping experience that combines the best of online and in-store shopping.

Encourage in-store pickups to minimize shipping expenses and boost foot traffic.

Keep inventory levels accurate and synchronized across all channels.

Offer customers multiple ways to complete their purchase, increasing the likelihood of conversion.

USe Case

A retail chain implements the Seamless Order Integration with BOPIS module to allow customers to purchase products online and pick them up at their nearest store. This results in increased foot traffic, reduced shipping costs, and higher customer satisfaction.

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Easy Content Management System (CMS)

Take control of your website with a user-friendly content management system.

Drag-and-Drop Interface

Easily create and manage website content with a simple drag-and-drop editor.

SEO Tools

Optimize your content for search engines with built-in SEO tools and recommendations.

Version Control

Track changes and restore previous versions of your content as needed.

Benefits to Business

Empower non-technical users to manage website content without needing coding skills.

Improve your website’s search engine ranking with easy-to-use SEO tools.

Quickly update and manage content to keep your website fresh and relevant.

Allow multiple team members to contribute and manage content, ensuring your site stays up-to-date.

USe Case

An online retailer uses the Easy CMS module to regularly update their website with new products, blog posts, and promotional content, resulting in better search engine rankings and a more engaging customer experience.

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Performance-Driven Scalability

Grow your business with a platform built to scale with your success.

Auto-Scaling Infrastructure

Automatically adjust resources to handle traffic spikes and growing business demands.

Optimized Load Balancing

Distribute traffic efficiently to ensure fast load times and a smooth user experience.

High Availability

Ensure your site is always up and running with built-in redundancy and failover systems.

Resource Monitoring

Continuously monitor performance and resource usage to optimize operations.

Benefits to Business

Scale your business without worrying about platform limitations.

Maintain fast, reliable performance even during peak traffic periods.

Only pay for the resources you need, with the ability to scale up or down as required.

Minimize downtime and ensure consistent service with robust infrastructure.

USe Case

An eCommerce business experiences rapid growth during a major marketing campaign. With the Performance-Driven Scalability module, the platform automatically scales to handle the increased traffic, ensuring customers enjoy a fast and reliable shopping experience without interruptions.

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Results

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